FAQs

  • How much time will the program take?

    About 10-15 minutes every other week.

  • Do I have to be online at a certain time for the course?

    No. You’ll work on your own time and schedule. Live webinars will be recorded and archived.

  • How long do I have to complete the course?

    All materials will be available online for 12-months.

  • If I signed up, what happens next?

    Look out for a “Welcome” e-mail from sandy@Uexcel.com with detailed instructions on how to log in and access your course material. All necessary information will be sent to the e-mail address that you’ve used to register for the course. If you haven’t received this e-mail two things might have happened: your payment didn’t go through, and the order has been canceled. Please, contact your bank institute, Stripe, or Paypal if necessary. Or, your spam filter might have redirected or prohibited this e-mail. Please, check your junk mail folder.

  • Can I retake the program?

    Absolutely! You’re welcome to retake any of the modules as often as you want within your 12-month subscription.

  • What if I’m not satisfied with my purchase?

    Contact us within 30-days of subscribing and we will be happy to give you a full refund, no questions asked.

  • What forms of payment do you accept?

    We accept PayPal, Visa, MasterCard, and American Express credit cards.

  • Will I receive a receipt?

    Of course, you will. Immediately after you have subscribed and your payment went through you’ll receive a receipt via e-mail. Please keep, save or print the invoice and talk to your tax expert. Due to the career and business related nature of this course, it might be tax deductible for you.

  • What if I have additional questions?

    Questions should be sent to brandi@Uexcel.com.